Privacy Policy

1. Information We Collect

Legacy Carry is operated from New Delhi, India. We collect the following types of information:

Personal Information:

• Name, phone number, and email address upon registration
• Residential address and flat/unit number for resident profiles
• Vehicle registration numbers added to your profile
• Identity documents submitted for verification (guards and service providers)
• Profile photos, where voluntarily uploaded

Usage & Operational Data:

• Visitor entry and exit logs associated with your property
• Vehicle entry and exit timestamps and records
• Service booking history and provider interactions
• Device information (type, OS, app version)
• IP address and approximate location (for service proximity)

2. How We Use Your Information

• Account Management: To create and manage your profile and authenticate your identity
• Service Delivery: To connect you with service providers and facilitate bookings
• Security Operations: To maintain visitor logs, vehicle records, and guard operations
• Notifications: To send real-time alerts about visitors, vehicles, and announcements
• Platform Improvement: To analyse usage patterns and improve features
• Legal Compliance: To comply with applicable Indian laws and governmental requests
• Customer Support: To respond to queries, complaints, and support requests

3. Information Sharing & Disclosure

We do not sell, trade, or rent your personal information. Data may be shared in limited circumstances:

• Within Your Society: Resident names and vehicle details visible to your administrator and security personnel
• Service Providers: Relevant contact details shared with assigned professionals to fulfil your request
• Technology Partners: Trusted cloud infrastructure providers under strict confidentiality agreements
• Legal Requirements: Where required by Indian law, court order, or governmental authority

4. Data Storage & Security

Your data is stored on secure servers with industry-standard protections:

• Encryption of data in transit using TLS/SSL protocols
• Encryption of sensitive data at rest
• Role-based access controls limiting data access
• Regular security audits and vulnerability assessments

Personal data will be erased within 30 days of account deletion, except where legally required.

5. Your Rights & Choices

• Right to Access: Request a copy of personal data we hold about you
• Right to Correction: Request correction of inaccurate data
• Right to Deletion: Request deletion of your personal data
• Right to Withdraw Consent: Withdraw consent for specific data processing

To exercise any right, contact us at info@legacycarry.com. We will respond within 30 days.

6. Cookies & Tracking

The Legacy Carry mobile app uses minimal local storage for session and preferences. We do not use third-party advertising cookies or tracking pixels.

7. Children's Privacy

Legacy Carry is not intended for users under 18. We do not knowingly collect personal information from minors. Contact us immediately if you believe a minor has provided personal information.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of significant changes through in-app notifications or email. Continued use after changes are posted constitutes your acceptance.

9. Contact Us

For questions, concerns, or data requests, please contact: